Refund Policy

Last updated: December 21, 2025

At Artifluencer, we strive to provide the best AI influencer creation platform. This Refund Policy explains the rules and conditions for refunds for our services. By purchasing a subscription or credits, you agree to this policy.

Refund Eligibility

Due to the significant costs associated with GPU processing and AI training, we have strict conditions for refunds.

1. Influencer Creation

If an AI Influencer has been created, no refund will be issued. The creation of an AI model involves substantial computing resources ("inference") which are non-recoverable costs for us. Once this process has been initiated or completed, the service is considered fully delivered.

2. Credit Usage

Refunds are only available if less than 10% of your monthly credits have been used. If you have consumed 10% or more of your allocated credits for the month, you are not eligible for a refund.

Cancellation

You can cancel your subscription at any time. To cancel, simply log in to your account and navigate to the Billing Portal.

When you cancel, your subscription will not renew at the end of the current billing cycle. You will retain access to your credits and features until the end of your paid period, unless you request and are granted a refund (in which case access terminates immediately).

Non-Refundable Circumstances

Refunds will not be granted in the following scenarios:

  • An AI Influencer model has been created or training has been initiated.
  • More than 10% of your monthly plan credits have been used.
  • The refund request is made after the renewal date for a period that has already commenced, unless the usage is below the 10% threshold and no influencer was created.
  • Violation of our Terms of Service or acceptable use policy.

How to Request a Refund

If you meet the eligibility criteria mentioned above, you may request a refund by contacting our support team.

Please email us at support@artifluencer.com with the subject line "Refund Request". Include your account email address and the reason for your request.

We will review your account activity, including credit usage and influencer creation history, to verify eligibility. If approved, refunds are typically processed within 5-10 business days to your original method of payment.